At Global Exporia, we are committed to protecting the privacy and security of our business partners, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our export services.

By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect

As a B2B commodity export business, we primarily collect information necessary to facilitate international trade, process quotes, and manage logistics. We may collect the following types of information:

• Business Contact Information: Name, job title, company name, email address, phone number, and WhatsApp number provided through our contact forms or email inquiries.

• Trade & Transactional Data: Billing and shipping addresses, destination ports, order volumes, container specifications, and payment transaction details.

• Technical & Usage Data: IP addresses, browser types, device information, and browsing patterns collected automatically via cookies and analytics tools when you navigate our website.

2. How We Use Your Information

We use the collected data to operate our business efficiently and provide you with seamless export services. Specifically, we use your information to:

• Respond to inquiries and provide accurate product quotes and specification sheets.

• Process, fulfill, and manage international export orders and shipping logistics.

• Prepare necessary customs, phytosanitary, and compliance documentation.

• Communicate important updates regarding harvest seasons, pricing shifts, and commodity availability.

• Improve our website’s functionality, security, and user experience.

3. Information Sharing and Disclosure

Global Exporia does not sell, rent, or trade your personal or business information to third parties. We only share information under the following circumstances:

• Trusted Service Providers: We may share necessary details with third-party logistics (3PL) providers, freight forwarders, shipping lines, and customs brokers solely for the purpose of fulfilling your order and delivering goods to your destination port.

• Legal & Regulatory Compliance: We may disclose information if required by law, international trade regulations, customs authorities, or in response to valid legal requests (e.g., subpoenas or court orders).

• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your business information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your sensitive business and personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our B2B audience is coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Retention

We retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal, tax, and accounting obligations under international trade laws.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you.

• Request corrections to any inaccurate or incomplete data.

• Request the deletion of your personal data, subject to legal and contractual retention requirements.

• Opt-out of marketing communications and commodity updates at any time.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or global data protection regulations. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our compliance team:

• Email: shruthi@globalexporia.com